£30 off your first month, use code - 30REASONS

FAQ


What is Reason to Rent?
We are a new way to shop. Reason to Rent is a clothing rental subscription service. We are a sustainable and affordable way to shop (hooray!)
What do you do?
We rent awesome clothes from awesome brands to our subscribers. We take care of the curation, delivery, returns, dry-cleaning and any mending needed. All you need to do is choose your clothes from our online collection, and enjoy.
How do you work with brands?
We work closely with our partner brands, buy wholesale and offer unrivalled marketing and useful insights. If you represent a brand or would like to see a certain brand in our collection, let us know hello@reasontorent.com
How do I sign up?
Click the ‘collection’ button at the top of the site. You can subscribe and we will let you know when we launch.
What is a subscription?
You become a subscriber by paying a fee every month. You can then choose the clothes you’d like to rent and we will send them to you.

We have one subscription called UPDATE, it is £59 per month and allows you to rent 3 items per month. Once your month is up you'll need to pop your items in the return box and send back to us. 
Can I pause or cancel?
Yes, you can pause or cancel any time. We ask for 28 days notice, just send us an email to hello@reasontorent.com
Do I need to be based in the UK?
Yes, upon launch we will offer our service to customers based in; UK mainland, Northern Ireland, the Isle of Wight, and Scottish Islands.
What if I don't like an item or it doesn't fit?
If an item doesn’t fit please send us an email to hello@reasontorent.com within 24 hours of receiving the item. Unfortunately after 24 hours we cannot accept returns.
Can I buy an item if I love it?
If you fall in love with an item and would like to buy it, let us know and we let you know the price. Also we will have occasional sales when you can get some awesome pre-loved pieces. This will be advertised in advance on our website and via our social media channels.
How do I contact you?
The easiest way to contact us is via email hello@reasontorent.com, or you can get in touch with us via social media @reasontorent